WordPress 6.0+ · self-hosted · Claude AI triage

Visual feedback and error capture for WordPress.

A floating widget captures a screenshot, your visitor annotates and describes the issue, and it lands in one dashboard with AI-drafted replies. It also quietly catches JavaScript and PHP errors nobody reported.

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the gist

Every request, with full context

No more emails saying the thing on the page looks wrong. C7 Feedback puts a widget on every page, captures the screenshot automatically, lets visitors draw on it and pin an element, and attaches the recent console log. Your team sees every request in one dashboard with status tracking, AI-drafted replies, and instant Slack, Teams or email alerts. It is self-hosted, so all PII stays in your own database.

The C7 Feedback ticket dashboard in kanban view

what is inside

Capture, triage, and monitor

There is no crippled free mode. The difference between tiers is how many sites a license covers.

Floating widget

Four styles: button, modal, slide panel, or bottom bar.

Automatic screenshots

Captures the current view, with a high-fidelity mode.

Annotation tools

Rectangles, arrows, freehand and text on the screenshot.

Element pinning

Click any element to attach feedback as a selector.

Console capture

Recent JS warnings and errors ride along automatically.

JavaScript error capture

Uncaught errors become deduped internal tickets.

PHP fatal capture

Server-side fatals captured at shutdown, paths stripped.

Autonomous monitors

404s, slow pages and email failures file their own tickets.

AI-powered triage

Claude drafts a client reply plus an internal work note.

Ticket dashboard

Table, card grid or kanban, with status workflow.

Notifications

Email, Slack, Microsoft Teams and Discord alerts.

Self-hosted and GDPR

All feedback and PII stay in your own database.

C7 Feedback AI-drafted reply ready for one-click approval

how it works

Click, annotate, resolve

Activate and the widget appears immediately. A visitor clicks it, a screenshot is captured, and they draw on it, describe the request and set a priority, with recent console warnings attached automatically. A ticket is stored locally with all context, your team is notified, and Claude drafts a reply you can edit and send in one click. With error capture on, JavaScript and PHP fatals become tickets without anyone reporting them.

simple pricing

Licensed by sites, not features

Every feature is included with a license. The tiers simply cover more sites.

Single site - from $50/yr

The full plugin on one site: the floating widget, automatic screenshots, annotation, element pinning, console capture, JavaScript and PHP error capture, autonomous monitors, AI triage, the ticket dashboard, and Slack, Teams, Discord and email alerts.

Get C7 Feedback →

Agency - multi-site

Everything in the single-site tier, across many client sites under one license, for agencies running visual feedback and self-hosted error monitoring on every project they manage.

Get the agency tier →

the details

Specs

C7 Feedback technical summary.

Platform

WordPress 6.0+, PHP 8.0+.

Capture

Screenshots, annotation, element pinning, console log.

Error monitoring

JavaScript, PHP fatals, 404s, slow pages, email fails.

AI

Claude triage drafting client replies and work notes.

Notifications

Email, Slack, Microsoft Teams, Discord, BugHerd.

Privacy

Self-hosted, GDPR export and erasure, PII stays local.

questions

Frequently asked questions

Where does the feedback data live?

On your own server. C7 Feedback is self-hosted, so all feedback, screenshots and PII stay in your WordPress database.

Does it catch errors nobody reported?

Yes. With error capture on, uncaught JavaScript errors and PHP fatals become deduped internal tickets automatically.

Does it need an AI key to work?

The widget and dashboard work without one. Claude triage drafts replies and work notes when an API key is configured.

Can anonymous visitors submit?

Yes, optionally. Anonymous submissions are rate-limited to five per IP per hour.

How is it licensed?

By how many sites a license covers. Every feature is included on every tier.

ready when you are

Stop chasing vague bug reports

Put a feedback widget and a self-hosted error monitor on every site you run, with AI triage doing the first draft. Self-hosted, on your own server, yours to keep.

Get C7 Feedback

4 styles

Floating button, modal, slide panel or bottom bar

2 error types

JavaScript and PHP fatals caught automatically

5 channels

Email, Slack, Teams, Discord and BugHerd